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      Conduent

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      Customer care associcate (tier 1 tech support) - Tier I Tech Support Conduent Employee Review

      2.0
      May 8, 2017
      Tier i tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      i love what i do, as in the actual job i like assisting my Customer over the phone and being able to have goals to reach such as surveys AHT ACW and all of that,

      Cons

      The only growth you'll be doing in the company is if you kiss butt. its very inner circle type of thing. They need to work on the management. Also what kind of company goes to hire 800-900 people and then have only porto potties for there employees .

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      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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