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      Conduent

      Engaged Employer

      Conduent reviews

      Huge turnover rate,highly not recommended - Anonymous employee Conduent Employee Review

      1.0
      Apr 28, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Usually in call center environment the first thing you worry about is your AHT, to be honest that was the only good thing thing they didnt have AHT requirement in fact they recommended to talk to customers longer. Their was always floor walker to assist you but even they didnt know what they were doing half of the times cause they just got hired a couple of months ago.

      Cons

      They say they have a unique queue for training environment and production environment but nope the first live call in training you will be facing all sorts of calls. Basically taking calls on something you haven't even covered in training yet.

      Explore other reviews about Conduent

      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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