Call Center =Easy Money !!!! - Customer Care Representative Conduent Employee Review

3.0
Jan 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Easy job to get hired at if you are looking for quick employment to get on your feet. Also the job is very simple just talk on the phone and input information.

Cons

Policies are always changing depending on the client. Certain Management is lazy because commission checks are never on time.40 hours are never guaranteed. If the call flow is slow be prepared to go home.

Explore other reviews about Conduent

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great team work, lots to learn

Cons

Building is outdated, Atmosphere is not great.

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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