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      Conduent

      Engaged Employer

      Conduent reviews

      easy hire - Customer Service Representative (CSR) II Conduent Employee Review

      3.0
      Dec 15, 2025
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive management: Reviews often mention straightforward work processes and managers who provide guidance Collaborative culture: The company encourages open communication and teamwork, which helps employees feel engaged

      Cons

      Low compensation: Many employees feel that salaries are below average for similar roles in the industry. Limited benefits: While benefits exist, some workers report they are not as comprehensive or competitive as other companies.

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      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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