YOUR JOB IS NOT SAFE !!! - Social Media Content Analyst Cognizant Employee Review

1.0
Feb 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Huge company , looks great on your resume , they give you a card with $20 every week for free food out of the vending machines

Cons

Management has no control over anything what-so-ever . They have hired everyone there around the same time because the project is brand new , so all the upper management have absolutely no idea what they are talking about when it comes to policy , theyre not required to view content yet they will look down upon anyone who doesnt meet their OUTRAGEOUS metrics . Because the client is a HUGE company , they kiss butt at every turn to make sure that they dont lose the contract , which i understand but when you come in one day and fire 60 people on a whim with no warning , you obviously dont care about your employees very much . You are expected to maintain a 98% accuracy although they are bringing in auditors with less experience than the people they are auditing and the material they have to reference is almost completely subjective . Not to mention there is no good way of repealing the decisions on audits without taking up 3 weeks of time . The way they have everything set up is a nightmare . All decisions are made by the sister site in phoenix and even if the decisions dont make sense we still have to follow everything they say because the client wants us to be aligned . Its very easy to get chewed up and spit out here . If you have no interest in technology or the internet its not for you , it requires popculture knowlege as well as knowlege on internet trends and memes , even current events . I would say this job is great for someone who doesnt mind kissing some butt and who possibly has a degree that can do some good for the project , maybe communications or even something to do with policy building , HR , SOMETHING . They need some serious help but what theyre doing is very important , and it could be a great job if the client would actually look around and see what is really going on .

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5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good projects, challenging work, lots to learn

Cons

The way the bench status is structured

1
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a much needed check in a time of need

Cons

Management seemed uneducated. I dnt know about cognizant as a whole but their eligibility department needs help. They focus on the things that do no matter. They were at risk of losing this contract, so now it’s whatever they client says, they do…no push back including making us do disability cases, that we had no previous knowledge of. In the beginning I was getting OT like crazy. Then they stopped it talking about it wasn’t in there budget, and at times when we needed someone to work/stay late. They are not consistent and the other employees there, are looking for other positions, too. Not to mention, myself and another employee were the only ones there for the longest. It’s a mess.

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