NA - Customer Success Manager (CSM) Boomi Employee Review

2.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice place to work, good snacks, bathroom toiletries, Friendly people to work with. Regular happy hours.

Cons

Toxic work culture. Management are constantly butting heads. Very confusing about how to work collaborating with other departments. Terrible onboarding experience. Work constantly changing directions.

Explore other reviews about Boomi

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing Leadership from CEO. Industry leading technology and perspective to drive AI adoption through Data Activation. Platform that works. Thoughtful and strategic implementation of Gen AI to drive sales productivity.

Cons

-back to cruising altitude after a series of missteps by our PE investment managers.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The primary solution is strong with a loyal client base. Comp packages are generous and achievable in the right territory.

Cons

Sales leadership is really weak. Many larger deals are compliance related and the net new Enterprise clients are few. So growth is not what they claim it to be. Boomi has made a big investment in AI and within the platform there is a strong solution to aid in development, but enterprise wide adoption of AI is going to the big players like Microsoft, Google, AWS. There are very few promotions from within, the tendency is to hire people from outside versus developing .

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