Stressful - Travel Counselor American Express Employee Review

3.0
Jun 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay, quarterly incentives, and benefits.

Cons

Extremely stressful High turn over No room for advancement Employees come last No work/life balance Rude customers Quarterly incentives are based on sales, however, a card member can book on the website without a fee and receive discounts we couldn’t offer over the phone. It comes down to begging the card member to book with you instead of saving money. I only stayed as long as I did, because I was able to work from home and I’m a single parent.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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