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      American Express

      Engaged Employer

      American Express reviews

      Best Company I have ever worked for - Manager Finance American Express Employee Review

      4.0
      Jan 5, 2010
      Manager finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      American Express has an excellent culture and enviroment. Management encourages employees to grow individually via training and/or moving to different areas. Work life balance is stressed as is giving back to the community. I always felt as if I was an asset to the organization, not an expense. That has not always been the case in my career.

      Cons

      Most of the workforce in NY is under the age of 40. Can be disconcerning if in an older age group. Also, in the past few years many job postings stress top grad school requirment. Experience in the company and past performance do not seem to count as much.

      Explore other reviews about American Express

      5.0
      Jun 8, 2026
      Manager, strategic planning
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work-life balance and benefits

      Cons

      Outdated systems and people repeating work

      3.0
      Jun 8, 2026
      Consumer banking
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Cons

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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