Conservative company - low room for creativity /growth, balanced by good brand name on resume and work-life balance - Senior Marketing Manager American Express Employee Review

3.0
Feb 2, 2009
Recommend
CEO approval
Business Outlook

Pros

Strong global brand and opportunities to move to different internationl locations if you are inclined to do so. Good work life balance and stable work for a few years with a brand that looks great on the resume

Cons

Large cumbersome matrix structure. Extermely slow and frustrating decision making process but leadership seems to be content with things as they are. If this continues, they do risk been overtaken by the competion which is already making inroads into the 'upper' end of the credit card business. Compensation not on par with the industry or fairly based on performance - though it is said to be.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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