Bureaucratic Nightmare - Marketing American Express Employee Review

3.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay Kind people Thoughtful leaders Prioritizes customers and what is best for them

Cons

Red tape red tape red tape Culture of passing the buck when something is difficult Legal and compliance don’t allow for strong marketing (EG. can’t use the word great in materials) Need to prove every marketing claim beyond what is reasonable Contracts take years and years to complete Promotions are rare Stack ranking favors those with the longest tenure NY office is weirdly cold and unfriendly, people keep their heads down and don’t interact

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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