EDF reviews

4.1

88% would recommend to a friend

(997 total reviews)

Bernard Fontana

79% approve of CEO

56% positive business outlook

EDF has an employee rating of 4.1 out of 5 stars, based on 997 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The EDF employee rating is in line with the average (within 1 standard deviation) for employers within the Énergie et exploitation des ressources naturelles industry (3.8 stars).

Reviews by job title

997 reviews
4.0
Aug 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent pay but some idiot managers - get a bad manager and your life will feel like he'll as they'll be on your back always.

Cons

Higher management pressure lower management to get calls took who in turn her onto staff. Some staff get special roles which are non call handling roles.

2.0
Aug 6, 2016
Recommend
CEO approval
Business Outlook

Pros

1) Overall compensation package is competitive. This includes vacation/holidays, prospective bonus and benefits package together with salary. 2) Part of a growing industry... at least with all the new employees and consultants, there definitely is a growth vibe. 3) HQ located in beautiful Southern California, not far from San Diego. 4) A mostly friendly and (sometimes too) laid-back office environment. 5) Supervisors are usually good about granting necessary time off, and observing the need for work/life balance.

Cons

1) A Core value is transparency, but good luck finding it. Management is anything but that, and at all levels. 2) Genuinely incompetent people have made it into positions of authority, from Manager level all the way up to Executive VP. Still amazed at some of the poor contributions and general indecisiveness of individuals that have made their way into positions of authority in this company. 3) The HR department is practically invisible to you following your Day One orientation. And not in a good way. 4) Opportunities for advancement seem severely limited. The old adage of, "it's not what you know, but rather who you know" really seems to apply to all areas of this organization. 5) Too geographically spread out for its own good, leading to a severe lack of accountability at all professional levels. (Yet accountability is another supposed "core value".) 6) Barely disguised sense of malaise among many employees across numerous departments. 7) Surprisingly hierarchic and regimented corporate culture for a company firmly planted in a 21st-century growth industry.

3.0
Jul 27, 2016
Recommend
CEO approval
Business Outlook

Pros

If you can get to grips with it this job is easy and can become effortless. The pay is extremely good for a call centre and increases yearly. There are some lovely people to be found in the place and even some lovely, caring managers which is rare in a call centre environment.

Cons

Bad relations inter-department, everyone feels like they are against each other. Lots of micro management and obvious bullying. Job uncertainty for managers filters down to an uneasiness of staff. Over emphasising unrealistic and petty targets leads to stress and other mental health problems among staff.

Viewing 874 - 876 of 997 Reviews

Glassdoor has 5,909 EDF reviews submitted anonymously by EDF employees. Read employee reviews and ratings on Glassdoor to decide if EDF is right for you.