DHL reviews

3.8

72% would recommend to a friend

(3,352 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,352 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Mar 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Calm place to work, good processes

Cons

A lot of work to do

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DHL Response
1y
Dear colleague, Thank you for being a part of our Big Yellow Family and for all of your efforts! DHL is a people-oriented company, both in terms of customers and employees. We take great pride in this, especially given how many lives we touch daily. Please keep in mind that you are welcome to bring all of your comments directly to your senior management on-site, along with any other improvement suggestions or advice-we believe they will be delighted to hear you out and see what can be done. We wish you all the best. Your DHL Team
3.0
Mar 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good colleagues and supportive environment

Cons

Micromanage, too many restriction on agent

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DHL Response
1y
Dear Colleague, Thank you for sharing your positive review of our company. We appreciate your kind words! Regarding your comments about our micromanagement, we encourage our employees to share their reasoned comments with their direct reports. With direct, open, and honest communication, we can make sustainable changes. Nevertheless, thank you for all your hard work and effort so far. You make a difference by connecting people and improving lives! Best wishes to Petaling Jaya. Your DHL Team
1.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good for fresh graduate so that they can learn how industry works

Cons

Good luck for every circumstances

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DHL Response
1y
Dear Colleague, Thank you for taking the time to share your review with us. While the rating may not reflect our goals, we recognize that there are specific challenges in ensuring a satisfactory experience for our colleagues in certain areas. We are committed to fostering a positive and friendly work environment where all employees can thrive. This commitment applies not only to junior professionals seeking to build a solid career in a stable company, but also to individuals looking to accelerate their growth and take the next step toward their dream roles. Our learning and development platforms are rich with resources to support individual development journeys. We encourage you to reach out to your local HR team so that your experience can be considered in detail and necessary corrective actions can be implemented. We hope to earn a better rating from you soon. In the meantime, keep up the great work! Best regards to Petaling Jaya, Your DHL Team
Viewing 274 - 276 of 3,352 Reviews

Glassdoor has 6,469 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.