DHL reviews

3.8

72% would recommend to a friend

(3,340 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Oct 22, 2025

Let go last year

Recommend
CEO approval
Business Outlook

Pros

3 day on 3 day off schedule

Cons

Management expects employees to work their full schedule plus extra long shifts to make up for short staffing. Hard work often goes unnoticed, and leadership opportunities seem to go to favorites rather than those who consistently perform. It’s frustrating to be the one who carries the workload and still gets blamed for others’ mistakes. There also seems to be unprofessional behavior between some supervisors and crew members that affects the work environment.

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DHL Response
7mo
Hello, Thanks for taking the time to share your feedback. We are sorry to read about your experience, and we appreciate your honesty. It’s great to know that you enjoyed the 3-day on, 3-day off schedule, but it’s concerning to read about the issues with management and recognition. We truly value hard work and want to ensure that everyone feels appreciated for their contributions. Your points about favoritism and the need for professionalism between supervisors and crew members are really important. We want to create an environment where everyone feels supported and recognized for their efforts. We have a strong commitment to fair treatment and equal opportunities for all our employees. Any form of favoritism goes against our company values, and we have policies in place to prevent and address such behaviors. Our HR department plays a crucial role in ensuring that employees are treated with respect and dignity, and we encourage all team members to reach out to them whenever they encounter issues or concerns. We greatly appreciate your contributions to us and wish you the best in your future endeavors. Your Deutsche Post and DHL Team
4.0
Oct 21, 2025

Short Review

Recommend
CEO approval
Business Outlook

Pros

The work is consistent and predictable.

Cons

The work hours can extend beyond what is expected.

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DHL Response
7mo
Dear colleague, Short and sweet. Thanks for your feedback. We are glad to read that you find the work consistent and predictable. That’s something we aim for. We appreciate your point about extended hours. Work-life balance matters, and feedback like yours helps us keep improving. If you have any suggestions for improvement about the work hours or schedule, please feel free to discuss them with your manager or the HR department. We're here to support you and to make sure that your work experience aligns with your needs and expectations. Thanks again for your honesty and for being part of the team! Best wishes to Melbourne. Your DHL Team
5.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

A lot to work on many different system, always a challenge to be met and new things to learn

Cons

Long hour times and little place for parking

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DHL Response
7mo
Dear colleague, Thank you for being part of our Big Yellow Family and for all your hard work! It’s great to read that you enjoy the variety of systems and challenges. Continuous learning is something we really value, so we’re happy that stood out to you. We also appreciate your feedback on long hours and parking. Those are real concerns, and we’ll keep working on ways to improve convenience and work-life balance. Please note that you are more than welcome to bring your feedback directly to your senior management on-site, with any other improvement suggestions or advice. We firmly believe that they will be pleased to hear you out and see what can be done. We wish you all the best. Your DHL Team
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Glassdoor has 6,443 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.