DHL reviews

3.8

73% would recommend to a friend

(3,342 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,342 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Jobs always availble for people willing to work, Decent overtime hours during peak period

Cons

Work policies are not public. Some operational managers micromanage their subordinates.

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DHL Response
6mo
Dear colleague, Thank you for your thoughtful review! It’s great to read that you’ve had a positive experience as a Desk Controller over the past few years, and we’re glad you appreciate the decent pay and the availability of jobs for those willing to work hard. Your point about micromanagement is important. We believe in providing our employees with the necessary support and guidance, but we also understand the importance of giving them the space and freedom to work independently. There are always topics on which we can improve. Therefore, we will forward your remarks to the responsible parties. Your feedback helps us get better every day. Thanks again for your feedback, and for being a key part of our DHL family! Take care, Your DHL Team
5.0
Nov 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to work with good working culture

Cons

All good as per my experience there

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DHL Response
6mo
Hello, Thank you for your review and for the high ratings. We are glad to read that you enjoyed working at DHL and appreciated the working culture. We want to take this opportunity to thank you for your excellent cooperation and wish you all the best for your future. All the best, Your DHL Team
5.0
Nov 22, 2025

Fabulous company

Recommend
CEO approval
Business Outlook

Pros

Culture Welcoming and friendly Lovely offices and work spaces Great progression and learning opportunities

Cons

Turnover of senior management can be unsettling

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DHL Response
6mo
Dear colleague, Thank you for your wonderful review! It’s fantastic that you’ve had such a positive experience over the past few years at DHL. We’re thrilled that you appreciate our culture, welcoming atmosphere, and the opportunities for progression and learning. We also recognize that turnover in senior management can be a concern. We are actively working on strategies to create more stability in leadership. Your feedback is incredibly helpful as we continue to improve. Thanks again for being a valued part of our team! Here’s to many more successful years together! Warm regards, Your DHL Team
Viewing 94 - 96 of 3,342 Reviews

Glassdoor has 6,444 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.