DHL reviews

3.8

73% would recommend to a friend

(3,342 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,342 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Ok environment to work at

Cons

Information is all over the place, bad organization.

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DHL Response
5mo
Dear colleague, We have read your feedback with attention, and we appreciate you taking the time to share it with us. DHL is focused on offering a positive employee experience regardless of the business division, location, or level in the company and we would like to hear from you more detailed feedback on what has happened so that we can shortly amend the necessary to earn a better review from you. Please reach out to your direct supervisor or your HR colleagues and we are sure they will transform the feedback into concise action that improves your work experience. We are confident we fairly retribute your hard work, your review has already made a difference! Take care and Happy Holidays, Your DHL Team
4.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Quick and small side income

Cons

Night shift, extremely exhausting as continuous job

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DHL Response
5mo
Dear colleague, It is great to read your input. Thank you very much for your high ratings. It brings us great pride to read that you would recommend us. We understand that our work schedule, with long night shifts on a rotating basis, can be demanding. We are always looking for ways to optimize work schedules and recognize the importance of work-life balance to ensure that our employees have enough rest and recuperation time to maintain their well-being. Thank you for your dedication and loyalty during your time with us. All the best for your future projects. Happy Holidays🎄 Your DHL Team
4.0
Nov 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice manager, environment and workload

Cons

sometimes the working shift will be messed

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DHL Response
6mo
Dear colleague, Your 4-star rating is a push of motivation today! That is a clear sign that we are on the right track to be the best place to work for you, but there are some areas where we can still improve! We take pride in creating a good working environment, and we are glad you have a great manager and a manageable workload. We understand that irregular working shifts can be challenging, and we truly appreciate your commitment even under those circumstances. If you have any additional suggestions or experiences to share, please feel free to reach out to your manager or HR department. We value your input. Thank you for being a valuable member of our team. Best regards, Your DHL Team
Viewing 88 - 90 of 3,342 Reviews

Glassdoor has 6,444 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.