DHL reviews

3.8

73% would recommend to a friend

(3,340 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jan 8, 2026

Good dispatchers

Recommend
CEO approval
Business Outlook

Pros

Good work environment with easy routes

Cons

Touch freight deliveries, small lots

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DHL Response
4mo
Hello, Thank you for sharing your experience with us. We are pleased to read that you enjoyed the work environment and found the routes easy to navigate. Our dispatch teams take pride in planning predictable runs so that drivers can focus on the road without unexpected surprises. We understand your concerns regarding touch-freight deliveries and the tightness of lot spaces. There is always room for improvement, and we will forward your feedback to the appropriate individuals. Your insights help us improve every day. We appreciate your time with us and wish you the best on your next road ahead. All the best, Your DHL Team
3.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people, not a lot of pressure

Cons

Terrible communication and support. A lot of male managers

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DHL Response
4mo
Hello, Thanks for sharing your experience! We are glad to read that you enjoyed working with great people and appreciated the lower-pressure environment. We are sorry about your concerns regarding communication and support. These are areas we are actively working on because we know how important they are for a positive work experience. Your feedback helps us improve. Thank you for taking the time to share it! Best wishes, Your DHL Team
3.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good hours Good overtime Good team

Cons

Bad management Bad coordination between different teams

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DHL Response
5mo
Hello, Thank you for this review and for taking the time to evaluate us. We are pleased to learn that the working hours were good, that the pay was adequate, and that you were pleased with team. We are sorry that you think the management is not doing their job properly. That is a concern to us, and we will investigate this because we think it's important that they do their job well so that you can work well too. We are sorry that you have had negative experiences in our company in this regard. Thank you for your commitment and loyalty during your time with us as a warhouse operative in Harlow. Best wishes, Your DHL Team
Viewing 70 - 72 of 3,340 Reviews

Glassdoor has 6,442 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.