Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 284 reviews)); "fair just reasonable busy good pay" ((in 213 reviews)); "great international environment and people" ((in 178 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "The colleagues are nice and help you integrate quickly." ((in 109 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 200 reviews)); "Low salary and old technology" ((in 154 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

Le Bourget , Paris , Lyon , Roissy , Lesquin , Décines-Charpieu , Colombier-Saugnieu , Marseille , Tremblay-en-France , Chalon , Chambéry , Saint-Exupéry , Bron , Peltre , Thionville , Metz , Chemillé , Baillargues , Grenoble , Avignon , Colombes , Vitry , Lille , Dijon , Aix , Amiens , Montmorency , Montreuil , Saint-Denis , Cergy-Pontoise

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DHL Express

Part of DHL

DHL Express reviews

3.8

70% would recommend to a friend

(4,106 total reviews)

John Pearson

77% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jul 28, 2025

Great company

Customer service

Recommend

CEO approval

Business Outlook

Pros

Opportunity Look after staff Job security

Cons

Slight micro manage due to call centre nature.

2.0

Jul 28, 2025

Scam

Inside sales executive

Recommend

CEO approval

Business Outlook

Pros

Very easy, doesn’t take much brain power. Great work-life balance.

Cons

Micromanagement, low pay, false promises, unstructured, unorganized, pointless training, no sales involvement mostly customer service work.

2.0

Jun 2, 2025

Do not recommend - there is a lot of politics in the organisation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global policies that must be followed.

Cons

Senior Management will always try to find a loop hole in the policies or politicise against employees to not give any proper salary adjustments for the hard work and dedication that is expected. Promotions and salary adjustments to those that actually work the least while the rest are left to dry.

Viewing 217 - 219 of 4,106 Reviews

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