Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 287 reviews)); "Good pay and thats it" ((in 209 reviews)); "The culture and the people we work with are great" ((in 177 reviews)); "great international environment and people" ((in 175 reviews)); "Great colleagues and a big team to learn" ((in 111 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 204 reviews)); "Work envionment and low salaries" ((in 154 reviews)); "long hours and busy especially at the end of the year" ((in 83 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews)); "Underpaid with multiple extended working hours" ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

Le Bourget , Paris , Lyon , Roissy , Lesquin , Décines-Charpieu , Colombier-Saugnieu , Marseille , Tremblay-en-France , Chalon , Chambéry , Saint-Exupéry , Bron , Peltre , Thionville , Metz , Chemillé , Baillargues , Grenoble , Avignon , Colombes , Vitry , Lille , Dijon , Aix , Amiens , Montmorency , Montreuil , Saint-Denis , Cergy-Pontoise

DHL Express reviews

3.8

71% would recommend to a friend

(4,098 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,098 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

4K reviews

4.0

Nov 14, 2025

Can’t complain!

Account manager

Recommend

CEO approval

Business Outlook

Pros

The commission structure, employee benefits and rewards were great. If you’re a younger person that enjoys socialising, then this is a great environment (for my team at the time anyway). Overall, I really enjoyed my time at DHL.

Cons

No ability to work from home which is unusual for this type of role. Moving ‘up’ can sometimes feel quite tricky and the targeting for a sales role is quite brutal and not very forgiving.

4.0

Nov 14, 2025

Good Enough

Customs entry writer

Recommend

CEO approval

Business Outlook

Pros

Pay, benefits, PTO, are all excellent Friendly coworkers Extensive training OT opportunities Work from home

Cons

Demanding High burnout Favoritism Fast paced Constantly need to pay attention in order to meet productivity requirements

4.0

Nov 12, 2025

Great company

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great team and culture - very supportive

Cons

None - positive work environment and supportive culture

Viewing 127 - 129 of 4,098 Reviews

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DHL Express

DHL Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Can’t complain!

Good Enough

Great company

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Jobs at DHL Express