employer cover photo
employer logo
employer logo

DHL Express

Part of DHL

Is this your company?

DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)
avatar

John Pearson

78% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Some committed individuals, global brand recognition, structured corporate policies.

Cons

Poor communication throughout recruitment, inconsistent expectations, lack of transparency, slow decision making, and a process that leaves candidates feeling undervalued. My experience with DHL Express’s recruitment process highlighted significant internal disorganisation and a lack of respect for candidates’ time. Communication was sporadic, timelines shifted without explanation, and expectations were unclear from one stage to the next. For a company of this size, the process felt surprisingly unstructured and disconnected. It ultimately left the impression of a culture where accountability is diluted and candidates are treated as an afterthought rather than future colleagues. I would encourage DHL to review their recruitment practices to ensure they reflect the professionalism they promote externally.

4.0
Feb 4, 2026

More than salary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of fringe benefits like staff discount, festival gifts, team building activities (and generous dining budget)

Cons

Work life balance could be better despite being a 24x7 business running globally

3.0
Feb 2, 2026

Good benefits/union

Recommend
CEO approval
Business Outlook

Pros

Union, benefits, vacations, sick days, floating holidays, 1 1/2 overtime, occasional 2x pay.

Cons

Rarely have enough people to do the work, always forced to stay late. Frequent lay offs even though we are busy.

Viewing 82 - 84 of 4,094 Reviews

Glassdoor has 6,170 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.