Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 298 reviews)); "The culture and the people we work with are great" ((in 182 reviews)); "great international environment and people" ((in 161 reviews)); "The colleagues are nice and help you integrate quickly." ((in 111 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 102 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 202 reviews)); "Work envionment and low salaries" ((in 153 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

Le Bourget , Paris , Lyon , Roissy , Lesquin , Décines-Charpieu , Colombier-Saugnieu , Marseille , Tremblay-en-France , Chalon , Chambéry , Saint-Exupéry , Bron , Peltre , Thionville , Metz , Chemillé , Baillargues , Grenoble , Avignon , Colombes , Vitry , Lille , Dijon , Aix , Amiens , Montmorency , Montreuil , Saint-Denis , Cergy-Pontoise

DHL Express reviews

3.8

71% would recommend to a friend

(4,101 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,101 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

4K reviews

5.0

Jun 1, 2011

Great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The reason why I worked at Dhl express is because of great pay, great benefits, great managment and a lot of hours.

Cons

The downside of working for DHL is the rude customers. You just have to not take it personally because that's the nature of the customer service position.

2.0

May 30, 2011

i've learn a lot at the begining, but then the routine and lack of motivation transformed my job in a duty

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

some key jobs are really interactive

Cons

very good senior management team

4.0

Mar 28, 2011

DHL Airways

Service manager

Recommend

CEO approval

Business Outlook

Pros

Competent management and leadership. Was there for four years and communications was good, actually advanced. Their approach is laid back and were good about taking care of their employees

Cons

The laid back attitude disrupted management from taking actions on poor performing employees. This created a slowness in decision making. Making changes was a slow process.

Viewing 4057 - 4059 of 4,101 Reviews

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DHL Express

DHL Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great

i've learn a lot at the begining, but then the routine and lack of motivation transformed my job in a duty

DHL Airways

Top companies for "Compensation and Benefits" near you

Jobs at DHL Express