Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 300 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "great international environment and people" ((in 164 reviews)); "Great colleagues and a big team to learn" ((in 111 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 151 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Bad manager" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Oct 11, 2009

Former manager before loss of market share

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Captial purchases made to boost efficiency; Out of box ideas solicited; new talent brought on board; Investment made for business growth

Cons

Unwillingness and inability to get buy-in from labor union employees and union leaders-result was rapid decline of pro-growth initiatives and management moral;Compensation lower than competitive opportubities-loss of talent resulting

1.0

Sep 16, 2009

DHL is a waste

Customer care advisor

Recommend

CEO approval

Business Outlook

Pros

A steady paycheck in the current economy. Tight knit group to work with in a decent environment. Flexible with vacation schedules.

Cons

Lack of respect for long term employees. Being laid off after almost ten years of service by someone who came in and impersonally broke the news rather than direct management.

3.0

Aug 29, 2009

DHL Express (US)

Director

Recommend

CEO approval

Business Outlook

Pros

Large Global company with job opportunities around the world. Main office in Europe continues to develop leading technlogy and is a leader in green programs. Leading logistics company in the World.

Cons

United States operations have experienced financial challenges in the past 4 to 5 years. DHL has downsized it;s United States operations to focus on their core business of international shipping. The downsizing in the United States will limit job opportunities and career advancement for several years.

Viewing 4030 - 4032 of 4,094 Reviews

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