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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,102 total reviews)
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John Pearson

78% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Oct 8, 2012
Recommend
CEO approval
Business Outlook

Pros

DHL is a well recognized brand, especially outside of US. A lot of people are very competent and enjoable to work with.

Cons

Commission structure sucks. Quarter over quarter, you are only as good as your last quarter. Current sales director in the west coast is from UPS, and he believes in the big brown military method -- it does not matter how long you have been with the company and how well you performed in the past, if you are not producing this quarter, you would be put on corrective action. There are a lot of turnover in sales, no loyalty. local management all comes from overseas -- they don't really want to be here, but only use this as their next big opportunity. Strategy wise, it is very short-term. Management does not have a genuine interest on people locally.

3.0
Sep 23, 2012

Good exposure to overall business activities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1) The company spends good amount of time and money in educating the entire breadth of the employee base regarding the companies core businesses. This ensures people really understand their business objectives. 2) Some very warm and friendly people to work with. 3) Good Pay

Cons

1) Roles are not clearly defined making it difficult to set effective performance measuring goals. 2) Not all functions have opportunities for vertical growth leading to stagnation and under utilization of employee skills

Viewing 3958 - 3960 of 4,102 Reviews

Glassdoor has 6,185 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.