Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 284 reviews)); "fair just reasonable busy good pay" ((in 213 reviews)); "great international environment and people" ((in 178 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "The colleagues are nice and help you integrate quickly." ((in 109 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 200 reviews)); "Low salary and old technology" ((in 154 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

Le Bourget , Paris , Lyon , Roissy , Lesquin , Décines-Charpieu , Colombier-Saugnieu , Marseille , Tremblay-en-France , Chalon , Chambéry , Saint-Exupéry , Bron , Peltre , Thionville , Metz , Chemillé , Baillargues , Grenoble , Avignon , Colombes , Vitry , Lille , Dijon , Aix , Amiens , Montmorency , Montreuil , Saint-Denis , Cergy-Pontoise

DHL Express reviews

3.8

70% would recommend to a friend

(4,106 total reviews)

John Pearson

77% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,106 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

4K reviews

3.0

Dec 7, 2013

Limited room for progression.

Area operations manager

Recommend

CEO approval

Business Outlook

Pros

Close knit community, fast paced environment, structured processes and Key Performance Indexes, personal development possible with intra-corp training courses

Cons

High stress environment, limited progression possibilities once reaching management levels, very cliquish, certain areas empower bully management tactics, KPI's unreasonably applied to all locations from HQ in DE without consideration for the alternating infrastructures.

3.0

Dec 2, 2013

Early years were good but the core values and people focus has fallen by the wayside.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people who work hard

Cons

Management lack of understanding impact on employees, morale and focused too much on there own success and kudos

3.0

Nov 23, 2013

Dispatcher

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Technology was well supported, i.e. it worked most of the time. Well intended customer experience training, and product knowledge training. Good work if you are OK with hamster-like, execute task but don't go beyond type of work.

Cons

Management was weak, selected and retained without careful assessment of skills required for success. Promotion opportunities were not extended to most qualified - appeared to be given to favored male workers (see no HR driven skills assessments)

Viewing 3913 - 3915 of 4,106 Reviews

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DHL Express

DHL Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Limited room for progression.

Early years were good but the core values and people focus has fallen by the wayside.

Dispatcher

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Jobs at DHL Express