Is DHL Express a good company to work for as a Ramp Agent?

Ramp Agent professionals working at DHL Express have rated their employer with 3.7 out of 5 stars in 37 Glassdoor reviews. This is a lower than average score with the overall rating of DHL Express employees being 3.8 out of 5 stars. Search open Ramp Agent Jobs at DHL Express now and start preparing for your job interview by browsing frequently asked Ramp Agent interview questions at DHL Express .

Does DHL Express pay Ramp Agent employees well?

Ramp Agent professionals rate their compensation and benefits at DHL Express with 4.0 out of 5 stars based on 37 anonymously submitted employee reviews. This is 5.1% better than the company average rating for salary and benefits. Find out more about Ramp Agent salaries and benefits at DHL Express .

How happy are Ramp Agent professionals working at DHL Express?

76% of Ramp Agent employees at DHL Express would recommend their employer to a friend. This rating has increased by 25% in the past 12 months. Ramp Agent professionals have also rated DHL Express with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.3 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 290 reviews)); "great international environment and people" ((in 177 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 115 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Low salary and old technology" ((in 153 reviews)); "long hours and busy especially at the end of the year" ((in 79 reviews)); "Bad manager" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

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DHL Express Ramp Agent reviews

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3.7

76% would recommend to a friend

(37 total reviews)

John Pearson

66% approve of CEO

57% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Diversity & inclusion

3.3

Culture & values

3.1

Work/Life balance

2.9

Career opportunities

2.7

Senior management

Ramp Agent employees have rated DHL Express with 3.7 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Ramp Agent professionals have a good working experience there. DHL Express is rated in line with the average (within 1 standard deviation) by Ramp Agent professionals compared to other employers within the Transport de biens et de personnes industry (3.5 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

37 reviews

1.0

Nov 8, 2024

Do not apply if you have a life

Ramp agent

Recommend

CEO approval

Business Outlook

Pros

They have some great benefits, but is it worth it?

Cons

Micro-managing to the point you dont want to go to work. Zero work/life balance. If you have kids, doctors appointments, or other obligations outside of work, they will write you up if you dont stay till your work is done (even if its hours past your out time). Management will not re-work the schedule so a later team can take over your teams assignment if it gets pushed way past your out time. Only a good job if you are single, without kids or family, and have no life.

4.0

Oct 19, 2024

my time

Ramp agent

Recommend

CEO approval

Business Outlook

Pros

good pay for type of work

Cons

mismanaged by the supervisors there

3.0

Aug 20, 2024

Decent Benefits, Poor Culture

Ramp agent

Recommend

CEO approval

Business Outlook

Pros

The benefits were fine. the Unionization of DHL Ramp and Tug provided pay raise, systematized processes that were prone to favoritism before. DHL could have paid us more, though.

Cons

There is a lot of issues surrounding the contract, a lot of anti-union sentiment from other workers and some management, as well and limitation of the contract language and opaque communication from DHL managment on how new systems are being implemented or when people can expect parts of the contract to take effect.

Viewing 4 - 6 of 37 Reviews

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DHL Express Ramp Agent reviews

Ratings by category

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Do not apply if you have a life

my time

Decent Benefits, Poor Culture

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