Capital One reviews

5.0

100% would recommend to a friend

(13,251 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,251 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finance industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Jun 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Capital One is a flexible work environment. There is freedom in how you spend your day and there are opportunities to expand your knowledge in different areas and work towards various professional certifications.

Cons

Capital One seems to have had its heyday in the late 90s and early 2000s. Those who were hired recently (within the last three years) see little opportunity for growth/advancement on a macro level within the company or in creativity on an individual role level. Currently, the company is more interested in maintaining the status quo rather than building creative or exciting products. Also, due to the compensation structure and performance management cycle, promotion and salary are based almost completely on an employee's direct manager (who may or may not have been involved in that employee actual performance) instead of how they actually performed. Therefore, doing an excellent job or going above an beyond does not equal promotion or high ratings.

4.0
Jun 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Work life balance/ Wonderful co workers/ Great (although decreasing) benefits/ competent managmement/ Firm works to continuously develop all employees regardless of role/level

Cons

Performance managment process severely broken, over time creating a competitive environement that is poisoning some departments/ Integration with bank is changing corporate culture

Viewing 13126 - 13128 of 13,251 Reviews

Glassdoor has 21,387 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.