American Express reviews

4.1

81% would recommend to a friend

(18,626 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,626 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Mar 17, 2026

Great experience

Recommend
CEO approval
Business Outlook

Pros

Strong culture and deep learning

Cons

Decisions made by consensus at top

4.0
Mar 16, 2026

Good place to work

Recommend
CEO approval
Business Outlook

Pros

1. Good work life balance 2. Decent pay

Cons

1. Slow growth 2. Bueraucratic

Viewing 253 - 255 of 18,626 Reviews

Glassdoor has 21,982 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.