American Express reviews

4.1

81% would recommend to a friend

(18,626 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,626 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Mar 23, 2026

Excellent Training

Recommend
CEO approval
Business Outlook

Pros

Career Advancement Great training Constructive criticism in meetings Bonuses

Cons

Hours Long hold times Not enough coverage

5.0
Mar 23, 2026

Really like the company

Recommend
CEO approval
Business Outlook

Pros

Very good career progression. Great work life balance. PTO, WFH, and One month work from anywhere are all great. Lunches are paid for

Cons

Sometimes upper leadership is ignorant

Viewing 238 - 240 of 18,626 Reviews

Glassdoor has 21,982 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.