American Express reviews

4.1

81% would recommend to a friend

(18,589 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,589 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Feb 29, 2020

BDM

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff discount on cards which is great. A lot of team events

Cons

Micro management and lack of career progression

4.0
Nov 15, 2019

Great company

Recommend
CEO approval
Business Outlook

Pros

great values, people and CEO

Cons

not very innovative company , very dependent from headquarters

4.0
Aug 27, 2019

Great company to work for!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked 20 years with American Express, a company where premium service, leadership engagement and employee development are an every day reality. People come for a year or 2, and stay more than 10!

Cons

Limited evolution at local market level outside of US.

Viewing 19 - 21 of 18,589 Reviews

Glassdoor has 21,940 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.