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      American Express

      Engaged Employer

      American Express reviews

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      4.1

      81% would recommend to a friend

      (18,591 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,591 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Jun 11, 2008

      A clear market leader and a great place to work

      Director marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      A Company with a great Brand, terrific leaders from top to bottom, energized employees and a culture that's focused on acheiving business results the right way by putting its employees and customers first. The formula works if you look at the profits it turns in quarter after quarter after quarter.

      Cons

      Sometimes it takes too long to make decisions because we are so consensus focused. Company intranet needs rehaul-its so 2000.

      4.0
      Jun 11, 2008

      Good place to work

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance. Professional development. Culture and brand. All in all, it's a great place. There are a lot of smart people that work at the HQ (NYC), but outside of HQ I wouldn't say it's above average. Most people who move within the company from the field to HQ, don't last very long. But if you start out in NYC, then it's a great place to develop. You can move anywhere in the company every 2-3 years, which is a huge benefit. The culture encourages movement, so you can get a very broad experience.

      Cons

      You don't make any money until your a second level vp (band 50)

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      Glassdoor has 21,942 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.