Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      Compare reviews

      4.1

      81% would recommend to a friend

      (18,590 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,590 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Jun 12, 2008

      Good but no cigar

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Prestige. Good name to have in the CV. The general culture is conducive to team-work, work/life balance and a certain organisational will to win in the marketplace.

      Cons

      Slow to react to market conditions (i.e. pay rates). The place is rife with bureaucracy! But that is perhaps common to these F100 firms. Getting things done is a big headache

      5.0
      Jun 12, 2008

      Fully Engaged Employee

      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      American Express has been a phenomenal company to work for, the past 2.5 years. The emphasis on raising and developing employee talent internally is tremendous. It is a great place to work, especially when looking at the work/life balance component.

      Cons

      There aren't too many bad things about American Express. It's almost like the ideal Fortune 100 company.

      2.0
      Jun 12, 2008

      Amex Leadership, how disappointing.

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      I used to think Amex was a great place to work. I'm a Team Leader in a large travel call center in Michigan and a few years ago I watched my current boss railroad a couple of Managers in the office. The company was restructuring positions and these two guys gave everything to Amex, their time, vacation time, days off, etc. and for what to have one woman who is still there be on a power trip and got rid of both of them. I've been disappointed in Amex for years. The best reason to stay is for the benefits!!

      Cons

      The current Director in the call center, she is not professional but expects others to be. She is real quick to point out what we the employees are doing wrong, but she has no accountability in her actions.

      Viewing 18571 - 18573 of 18,590 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      ReviewsAmerican Express reviews

      Glassdoor has 21,941 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.