American Express reviews

4.1

81% would recommend to a friend

(18,611 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Apr 15, 2026

NA

Recommend
CEO approval
Business Outlook

Pros

it is a very friendly environment

Cons

people may be too chummy for comfort

1.0
Apr 14, 2026

Worst company to wprk for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not a family oriented company at all

Cons

I dont think anything worse than here

5.0
Apr 14, 2026

Best working place

Recommend
CEO approval
Business Outlook

Pros

Robust working environment, detailed and sound business structure

Cons

Too many teams involvement may cause delay in execution sometimes but it's still better than executing wrong things

Viewing 163 - 165 of 18,611 Reviews

Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.