American Express reviews

4.1

81% would recommend to a friend

(18,604 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,604 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
May 1, 2026

Strong culture!

Recommend
CEO approval
Business Outlook

Pros

Culture, opportunity, overall investment in people

Cons

Could be better at working cross-LOB but that's a minor nit.

4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Company gives decent benefits to employees with good work life balance.

Cons

Growth and learning curve can be slow if you grow complacent.

Viewing 124 - 126 of 18,604 Reviews

Glassdoor has 21,958 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.