American Express reviews

4.1

82% would recommend to a friend

(18,674 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,674 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Dec 18, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Lots of benefits, flexibility with work hours, reward and recognition strong for top performers

Cons

Highly regulated industry means there's a lot of red tape and achieving things is a slow burn process. It's all meant to protect you & the brand, but it can feel depleting at times

2.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Exposure to good projects is there

Cons

They do not offer overtime pay or comp-off leave, even when support is provided on all weekends for some teams. Not everyone. Exploitation max

4.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

great clients. working home, vacation

Cons

lots of rules, what need to be followed due to being a bank

Viewing 565 - 567 of 18,674 Reviews

Glassdoor has 22,036 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.