American Express reviews

4.1

82% would recommend to a friend

(18,660 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,660 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 22, 2025

Good Culture

Recommend
CEO approval
Business Outlook

Pros

Everyone is helpful and has a great culture

Cons

It was a little bit overwhelming in the beginning

4.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

WLB Coworkers Working /hybrid flexibility

Cons

No holidays (included as part of PTO balance) Bloated banking tech Bureaucratic decision making Disorganization stemming from the top No credit card benefits

2.0
Dec 22, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Slow growth n politics but relaxed culture

Cons

Politics and slow growth or no growth

Viewing 544 - 546 of 18,660 Reviews

Glassdoor has 22,019 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.