American Express reviews

4.1

82% would recommend to a friend

(18,658 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,658 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Dec 27, 2025

Mixed bag

Recommend
CEO approval
Business Outlook

Pros

Good working hours Decent pay

Cons

Rigid policies Poorly designed office space Stagnant increment

5.0
Dec 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Not heavy with work lots of leniency. Will not be swamped with project and assignments. They support work life balance.

Cons

Sometimes little to no work or work is very easy. But when a new project is started they do over work you.

Viewing 532 - 534 of 18,658 Reviews

Glassdoor has 22,017 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.