Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

82% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (291) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (179) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2634 reviews)); "Employees have autonomy to achieve in a results driven culture and great flexibility provided to staff in my area;" ((in 1626 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1591 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1018 reviews)); "Good pay and very free" ((in 767 reviews))

What are the cons of working at American Express according to real employee reviews?

"low salary not tech oriented" ((in 481 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 434 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 205 reviews)); "Limited growth opportunities and learning" ((in 118 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 87 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

What are the top reviewed American Express locations?

Rueil-Malmaison , Paris , Lyon , Eu , Nantes , Nice , Biot

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American Express

American Express reviews

4.1

82% would recommend to a friend

(18,650 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by demographic groups

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American Express has an employee rating of 4.1 out of 5 stars, based on 18,650 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews

1.0

Jan 7, 2026

Not great

Consultant

Recommend

CEO approval

Business Outlook

Pros

Workload is too much and I get little money. I didn’t enjoy working at Amex

Cons

Everything except the cafeteria was ok

4.0

Jan 7, 2026

Great place to work

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

- Work life balance - You will understand what exactly are you working on and no unnecessary pressure

Cons

- Growth is very slow - Office politics

5.0

Jan 7, 2026

Good WLB

Associate

Recommend

CEO approval

Business Outlook

Pros

one of the best in term of employee friendliness Offers competitive pay and various kinds of monetary benefits

Cons

Cant really find any cons

Viewing 496 - 498 of 18,650 Reviews

Jobs at American Express

Campus - Alternance - Assistant(e) Chef de Projet - Anglais Courant - (2 ans, France)

Rueil-Malmaison

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Junior Account Manager (12-month secondment)

Rueil-Malmaison

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Campus - Alternance - Assistant(e) Chef de Projet Acquisition - Anglais Courant - (1an, France)

Rueil-Malmaison

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Campus - Alternance - Data Analyst Credit Risk - Anglais Courant - (1an, France)

Rueil-Malmaison

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Campus - Alternance - Assistant(e) Marketing Médias et Acquisiton Digitale - Anglais Courant - (1 ou 2 ans, France)

Rueil-Malmaison

View job

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