American Express reviews

4.1

82% would recommend to a friend

(18,648 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,648 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jan 10, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Pay is great for the role, competitive increase and benefit is superb!

Cons

High volume of calls depending on LOB

5.0
Jan 10, 2026

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything about this company is extraordinary

Cons

Distance is the only con i could think of

Viewing 484 - 486 of 18,648 Reviews

Glassdoor has 22,007 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.