American Express reviews

4.1

82% would recommend to a friend

(18,644 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,644 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jan 16, 2026

Not great

Recommend
CEO approval
Business Outlook

Pros

Benefits Polished Building Free lunch

Cons

Poor management Terrible team spirit Most people compete to be seen as valuable Worst training experience Lots of cliques Passive aggressive behavior Lack of communication between teams

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, leadership is supportive, opportunity to explore different roles

Cons

Pay doesn’t seem to be the best

4.0
Jan 16, 2026

Pay

Recommend
CEO approval
Business Outlook

Pros

Great for flexible work environment

Cons

The bonus “bell curve” needs significant improvement.

Viewing 451 - 453 of 18,644 Reviews

Glassdoor has 22,002 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.