American Express reviews

4.1

82% would recommend to a friend

(18,640 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,640 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent hours, encourages learning and development, great leaders in some places

Cons

More politics as you move up, layered bureaucracy as you’d expect at a larger corporate so decisions are quick, low salary relative to peers

4.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Environment. Supportive Management. Growth opportunities are plenty.

Cons

Decent scale is competitive but decent,

Viewing 424 - 426 of 18,640 Reviews

Glassdoor has 21,998 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.