American Express reviews

4.1

82% would recommend to a friend

(18,636 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,636 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 22, 2026

Good Company

Recommend
CEO approval
Business Outlook

Pros

Great brand and products. Great people and and amazing HQ

Cons

Takes a while to learn the role and understand the products

4.0
Jan 21, 2026

Chill Place

Recommend
CEO approval
Business Outlook

Pros

It's a bank so it's not moving at breakneck start up speed. Everyone seems to have been here for 30+ years. Good work-life balance for the pay.

Cons

up to you to decide your fit

4.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent hours, encourages learning and development, great leaders in some places

Cons

More politics as you move up, layered bureaucracy as you’d expect at a larger corporate so decisions are quick, low salary relative to peers

Viewing 418 - 420 of 18,636 Reviews

Glassdoor has 21,994 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.