American Express reviews

4.1

81% would recommend to a friend

(18,635 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,635 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jan 26, 2026

Good Org

Recommend
CEO approval
Business Outlook

Pros

Good work culture. Good Work Life Balance.

Cons

No No No No No

5.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool perks good pay virtual work great company great senior leadership

Cons

Compliance is challenging is taken very seriously, easy to get fired if not careful Strong leadership depends on who you get Business is always changing, pivot is their favorite word

Viewing 397 - 399 of 18,635 Reviews

Glassdoor has 21,993 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.