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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,633 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Feb 14, 2026

      Still the best company i've ever worked for

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      American Express genuinely cares about people in a way I rarely see in large companies. In many places (especially in the US) it can feel like employees are disposable. At Amex it’s different: leadership consistently prioritizes stability, long-term thinking, and treating people with respect. Steve Squeri has repeatedly emphasized a people-first mindset and avoiding “easy” cuts, and that tone clearly trickles down through the org. The culture is strong, teams are collaborative, and your opinion is actively sought and taken seriously (surveys, feedback loops, retros). When the company performs well, employees share in it through meaningful bonuses and benefits. I’m genuinely proud to work here, which is not something I say easily about a multi-billion company.

      Cons

      Because it’s a large enterprise, things can move slowly. Decision-making can involve multiple stakeholders, and process/compliance can add overhead. Some systems are understandably complex due to scale, legacy, and risk management, so you sometimes need patience and persistence to get change shipped. If you like very fast startup-style execution with minimal process, this may feel heavy at times.

      Viewing 328 - 330 of 18,633 Reviews
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      Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.