American Express reviews

4.1

81% would recommend to a friend

(18,631 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,631 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Feb 19, 2026

Decent Balance

Recommend
CEO approval
Business Outlook

Pros

Decent work life balance if you stand up for yourself Decent workplace overall if you can actually get hired in the US

Cons

Significant amounts of tech jobs are being offshored. AI obsession. Custom frameworks are everywhere. Pushover middle management

4.0
Feb 18, 2026

Salary

Recommend
CEO approval
Business Outlook

Pros

Work Life Balance is good.

Cons

Nothing as such of a con, all seems fine

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Train your english skills, great benefit

Cons

Night shift, high case flow

Viewing 316 - 318 of 18,631 Reviews

Glassdoor has 21,989 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.