American Express reviews

4.1

81% would recommend to a friend

(18,629 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,629 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Feb 22, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Working at American Express has been an incredibly rewarding experience. The company truly invests in its people, offering strong leadership development programs, continuous learning opportunities, and a culture that promotes integrity and inclusion.

Cons

As with many large global organizations, processes can sometimes be complex and require navigating multiple stakeholders, which may slow decision-making.

Viewing 307 - 309 of 18,629 Reviews

Glassdoor has 21,987 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.