Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (241) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 186 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 153 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 91 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "No career path to speak of" ((in 19 reviews)); "Not easy for a career development, most of good position is in BKK Thailand, not many from KL, Msia" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

76% would recommend to a friend

(2,915 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Ratings by demographic groups

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Agoda has an employee rating of 3.9 out of 5 stars, based on 2,915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

3K reviews

2.0

May 4, 2026

Strong Asia presence, but lacks pay and growth opportunities

Account executive

Recommend

CEO approval

Business Outlook

Pros

Part of booking.com group and super strong in asia

Cons

Underpayed, no career progress even after over performing and being promised a raise.

4.0

May 4, 2026

Great work-life balance and culture, but low pay

Operations

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance. Culture. Pretty Office

Cons

Compensation is below other functions in the same company. No clear path for growth

5.0

Apr 24, 2026

Tech over Travel

Director

Recommend

CEO approval

Business Outlook

Pros

- Very high level of talent pool, you'll work with very smart capable people - You have full access to the company's data which is rare, great for digging into the analytics relevant to your role - Culture is fast-paced and innovative, still feels like an entrepreneurial environment despite being a mature company

Cons

- The central office is in Bangkok, working outside of that nexus can be an alienating experience - Expectations are high and work/life balance can suffer as a result - While not as bad as other places I've worked, there are still some office politics to navigate which can be frustrating

Viewing 46 - 48 of 2,915 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Accounting Manager (Contract, Rocket Travel by Agoda)

Agoda

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Reviews by job title

Strong Asia presence, but lacks pay and growth opportunities

Great work-life balance and culture, but low pay

Tech over Travel

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