Does AXA UK pay their employees well?

According to anonymously submitted Glassdoor reviews, AXA UK employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AXA UK. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at AXA UK?

71% of AXA UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXA UK 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AXA UK?

Customer Service Representative (23) , Manager (23) , Claims Handler (21) , Personal Advisor (20) , Motor Claims Handler (14) , Business Analyst (13) , Underwriter (12) , Customer Service Advisor (10) , Sales Consultant (10) , Data Engineer (9) , Pricing Analyst (8) , Project Manager (8) , Team Leader (8) , Analyst (7) , Branch Manager (7)

What are the pros of working at AXA UK according to real employee reviews?

"Good benefits with health insurance and perks of sick pay" ((in 79 reviews)); "The people are great and the culture is one of a kind." ((in 76 reviews)); "A great atmosphere and culture" ((in 49 reviews)); "I have a good work/life balance and AXA are open to consider flexible working." ((in 40 reviews)); "Great colleagues and generally a supportive place to work." ((in 27 reviews))

What are the cons of working at AXA UK according to real employee reviews?

"Hybrid model change low salary" ((in 43 reviews)); "Poor management of report to" ((in 27 reviews)); "Regional managers have egos so big that I am genuinely embarrassed for them." ((in 19 reviews)); "Currently no direction from senior management" ((in 13 reviews)); "Lack of structured career progression" ((in 10 reviews))

What are employees saying about AXA UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXA UK layoffs and their outlook for job security at AXA UK in 2026.

AXA UK reviews

3.7

71% would recommend to a friend

(842 total reviews)

Tara Foley

81% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (842 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

AXA UK has an employee rating of 3.7 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

842 reviews

1.0

May 27, 2024

Highly Toxic

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

Being a manager's friend, allows one an easier life and go through all the garbage

Cons

Never worked in such a toxic environment. Most managers have no qualifications, nor competences. Lack of transparency, secrecy, manipulative and accusatory environment, highly discriminatory and racist, persecutions and punishments, which explains the gigantic turn round of people. Very low salary and awards based on friendship rather than performance.

AXA UK Response

2y

Hi, Thank you for your review. We are disappointed you feel this way and that this has been your experience of AXA. We want to assure you that we do take these issues seriously and the way you feel goes against the culture we promote within AXA. There are a number of ways that you can raise this, including speaking to your local HR team or contacting the confidential Speak Up line available on the HR Portal. We would value the opportunity to discuss your concerns in more detail. AXA People Team

2.0

May 25, 2024

AXA

Operations director

Recommend

CEO approval

Business Outlook

Pros

Fantastic work colleagues technical abilities amazing

Cons

Senior Management unfortunately don’t understand the abilities of their staff always looking for 3rd Party solutions

AXA UK Response

2y

Hi, Thank you for sharing your experience with us. We agree that AXA colleagues are great to work with, so we're pleased that you experienced that with us. We want all our colleagues to feel that their skills are understood and appreciated, and we realise the crucial role that management and leadership teams play in this. We’re disappointed to hear that this wasn't your experience with your leadership team and we'll take your concerns on board. We appreciate your feedback and all your hard work. AXA People Team

4.0

May 8, 2024

overall good experience

Insurance specialist

Recommend

CEO approval

Business Outlook

Pros

Great Work culture following AXA policies and keeping customer first

Cons

At times might let down their employees by not rewarding for hardword

AXA UK Response

2y

Hello, Thanks for sharing your experience with us. It's great to see your feedback. We're hugely proud of all the work our colleagues do across AXA, so it's great to hear your experience of working here has been so positive. Thanks again for your feedback. AXA People Team

Viewing 193 - 195 of 842 Reviews

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AXA UK reviews

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Highly Toxic

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