Does AXA UK pay their employees well?

According to anonymously submitted Glassdoor reviews, AXA UK employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AXA UK. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at AXA UK?

71% of AXA UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXA UK 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AXA UK?

Customer Service Representative (23) , Manager (23) , Claims Handler (21) , Personal Advisor (20) , Motor Claims Handler (14) , Business Analyst (13) , Underwriter (12) , Customer Service Advisor (10) , Sales Consultant (10) , Data Engineer (9) , Pricing Analyst (8) , Project Manager (8) , Team Leader (8) , Analyst (7) , Branch Manager (7)

What are the pros of working at AXA UK according to real employee reviews?

"Good benefits with health insurance and perks of sick pay" ((in 84 reviews)); "The people are great and the culture is one of a kind." ((in 76 reviews)); "A great atmosphere and culture" ((in 54 reviews)); "I have a good work/life balance and AXA are open to consider flexible working." ((in 36 reviews)); "Great colleagues and generally a supportive place to work." ((in 31 reviews))

What are the cons of working at AXA UK according to real employee reviews?

"Low salary and less bonus" ((in 44 reviews)); "Low pay for staff Loads of bureaucracy with senior managers more focused on empire building." ((in 27 reviews)); "Poor management of report to" ((in 25 reviews)); "Regional managers have egos so big that I am genuinely embarrassed for them." ((in 17 reviews)); "Currently no direction from senior management" ((in 14 reviews))

What are employees saying about AXA UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXA UK layoffs and their outlook for job security at AXA UK in 2026.

AXA UK reviews

3.7

71% would recommend to a friend

(841 total reviews)

Tara Foley

81% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.7

Compensation and benefits

3.5

Career opportunities

3.4

Senior management

AXA UK has an employee rating of 3.7 out of 5 stars, based on 841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

841 reviews

1.0

Jun 1, 2025

Poor pay, high expectations and not understanding.

Personal advisor

Recommend

CEO approval

Business Outlook

Pros

Flexible working, health insurance for family if needed

Cons

Very Poor pay for front line workers, not understanding of claims teams from people above and how much work we are expected to do. If you are a single parent and your child almost dies due to illness and has an operation - they don’t care. They put you on a warning where you are unable to progress in anyway or earn any more money for an entire 12 months- this is for needing to take care of your sick child.

AXA UK Response

1y

Hello, Thank you for sharing your experience — I’m very sorry to hear this has been the case. The issues you’ve raised are serious and we’d appreciate the opportunity to learn more. Please reach out to us in the People Team, or email haveyoursay.uk@axa-uk.co.uk so we can find out how we can support you better. AXA People Team

4.0

May 31, 2025

Salary

Lead data scientist

Recommend

CEO approval

Business Outlook

Pros

Flexible, supportive managers, great team

Cons

Low salary and less bonus

AXA UK Response

1y

Hi, Thank you for your review. Creating an environment where our colleagues feel supported and trusted is one of our top priorities, so it's great to see that you've experienced this at AXA. AXA People Team

4.0

May 29, 2025

Great company some questionable Decisions

Learning content designer

Recommend

CEO approval

Business Outlook

Pros

Always trying to do more for its people. Great bonus and benefit schemes and lots of flexibility In certain areas. I’ve progressed my career entirely through AXA

Cons

Management can apply pressure and some decisions are made without consulting the people those decision impact. It can be high pressure for what I would consider non competitive pay. At the moment there aren’t opportunities to progress so to higher roles

AXA UK Response

1y

Hello, Thank you for your review - it's great to see you enjoy your role. We’re always monitoring our sector and the wider employment environment to make sure we stay ahead, so it’s great to hear you’ve been able to enjoy the rewards and benefits we provide. Thanks again for sharing your feedback. AXA People Team

Viewing 85 - 87 of 841 Reviews

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AXA UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Poor pay, high expectations and not understanding.

Salary

Great company some questionable Decisions

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