AT&T reviews

3.3

52% would recommend to a friend

(42,041 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

AT&T is very humane about how they lay employees off. The employees still really care about the business and are great to work with.

Cons

Shortsighted leadership, no management skils, and poor succession planning. Decisions are not made outside of the small pond known as San Antonio, TX. Althought recently some decision making is allowed in Atlanta, GA, due to the mobility organization.

1.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Employees received 50% off AT&T wireless services

Cons

Basically everything else. Difficult to imagine a worse company in terms of accountability, politics, leadership and ethics. Totally focused on expense to the detriment of everything else including customers, suppliers, and especially employees. Executive leadership has (mis)guided this company through several poorly conceived acquisitions, abysmal execution, executives get promoted and protect each other when other employees are fired for much less. It is really difficult for me to be more precise without compromising information but if you can imagine it...it probably exists in this culture. Fear, distrust, constant fire drills, loads of wasted time and money on building presentations for petulant petty leaders ill equipped to lead a complex firm in a complex market. Many of them are out of touch, lack a firm grasp of the current competitive landscape and simply live by powerpoint. Forcing employees to move to Dallas without relocation as a mechanism to trim the ranks. They're also requiring employees to work at the office a minimum of 40 hours per week and arrival/departure windows; however, they still demand people to work evenings and weekends and you will have to look hard at high to find anybody happy to be there. This place is a dumpster fire.

2.0
Jan 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-There are some great people in the company, and have made life long friends. -Experience selling for big teleco and having that on resume. -Know the right people and you can make good money. -Good benefits.

Cons

-Layoffs are coming in all departments. Mid market, ENT, Global are a mess - truly. Most active company on the biggest layoff website on the net right now. The direction is to drastically reduce head count in waves into 2028 for its 180 Billon dollar debt. -Do whatever is needed to close deal. -AT&T stock is not doing well and hasn’t been for years. Feels like company is moving to a sell out. Put your money in vanguard. -National breaches that affected the country and customers. This translates to less money in your pocket for less deals. Pay reduced and goals raised. -Company run by finance guy who only goes in trenches for photo op on LI. -CTO has no back bone. -Training I’ve seen for newer employers coming in has severely deteriorated over the years. -B2B program grads are deers in headlights when placed in office. I feel for them. Training they receive does not prepare them for real world.

Viewing 112 - 114 of 42,041 Reviews

Glassdoor has 46,457 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.