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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      51% would recommend to a friend

      (42,013 total reviews)
      avatar

      John Stankey

      44% approve of CEO

      45% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,013 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      42K reviews
      3.0
      Jun 11, 2008

      What I learned by doing my job and keeping my mouth shot didn't amount to a hill of beans.

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are self motivated to perform your job with little or no direction and accept the fact others in the upper management will receive the accolades and bonuses, you will be happy in what you accomplish.

      Cons

      The company went through a massive restructuring in 2000 to 2003 and cut many jobs due to competition and modernization. The people left were put in a position of working much harder than they ever did before. It has become a very cut throat dog eat dog atmosphere.

      3.0
      Jun 11, 2008

      No opinion

      Business manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Innovative products and services for customers

      Cons

      Company is too big and backward

      2.0
      Jun 11, 2008

      Great free phone and service! Price you pay wasting time on mad, angry, ignorant customers.

      Retail sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      -free phone -free service -get to play with all the new phones that come out ex. Iphone -learn more about the industry and information is key in this business. you learn how to not get "sold" . -learn people skills, how to read customers, and how to sell products and yourself -meet a wide away of people allowing for great connections ( if your in the right area of course) -good benefits -tuition reimbusement - free wireless training -again you get to know how the industry works and learn how to act proper during business transactison. not a lot of customers understand this. (it teaches you what to and not to do when your on the customer side of anything)

      Cons

      -commision dropping like flies. everytime theres a revamp its for the worst - managers usually are promoted becaue they had a buddy in high school or someone they knew . Lucky for me i have a good manager that minds his own business and isnt to strict. - constant text and calls from managers to sell more - constant text and calls from customers about their problems - having a customer always to expect you to have the answer they want and to their problems. (free phone no matter what) - always having customer tell you how long they have been with the compnay and deserve this or that - YOU DEAL WITH A LOT OF UNEDUCATED PEOPLE. Not stupid just uneducated people that get mad and frustrated at you that they dont understand

      Viewing 42001 - 42003 of 42,013 Reviews
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      Glassdoor has 46,428 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.