AT&T reviews

3.3

51% would recommend to a friend

(42,015 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.6 stars).

Reviews by job title

42K reviews
4.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Money. As a union employee, the overtime is the only reason to stay. I almost double my base rate of pay with the overtime. Health care is with the best local plans.

Cons

Poorly management. No communication about the company's direction. Zero tolerance attendance policies. No respect for family. No life at all when overtime is forced. "Pacbell time" where you cannot be late for any reason. Total focus on negatives from customers. A constant demand to increase productivity with no new tools or procedures to achieve any increase. Each department cares only about meeting their own metric at the expense of the other departments and the customer. Outsourcing of departments leads to confusion about what anyone does. The company is managing itself out of existence while bonusing out of state managers into retirement.

3.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Stable company with many different positions to choose from. Decent benefits package. If you like change, this is a great company to work for. I also enjoy the discounts that you get on certain products, such as phone, DSL, wireless, TV, etc. That's a reason to stay. I find that most people become very complacent in their work, which is a reason that they remain, even when they're dissatisfied.

Cons

Old-school management, less emphasis on formal education. I wish they valued the degrees that some of us earn in outside education. Also, the managers in certain organizations are very military-oriented, with emphasis on time-in-service, etc.

Viewing 41944 - 41946 of 42,015 Reviews

Glassdoor has 46,430 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.